Welcome to the IT Department at RAE Corporation
At RAE Corporation, the Information Technology (IT) team plays a critical role in maintaining and advancing our technology infrastructure. From ensuring network security and optimizing software development to providing day-to-day technical support, our IT professionals work diligently to support the company's operational needs and strategic growth. Below, you’ll find more information about the team, the services we provide, and how we ensure RAE Corporation stays at the forefront of technology.
Our IT Services
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We provide a wide range of IT services to keep RAE Corporation running smoothly, including:
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Network Management & Security: We maintain and protect the company’s network infrastructure, ensuring secure, reliable communication and data flow.
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Software Development & Maintenance: Our team designs, develops, and supports software applications that drive efficiency and improve business processes.
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Hardware Support & Troubleshooting: We ensure all company devices, from desktops to printers, are functional and up-to-date.
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Cloud Solutions: We manage cloud storage, cloud-based applications, and ensure data security and accessibility.
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Helpdesk & Support: Our IT team is here to assist with technical problems and ensure all employees have the tools they need to be productive.
IT Support & Helpdesk
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Have a question or need assistance? Reach out to us anytime!
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Office Hours: Monday to Friday, 8 AM – 5 PM
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For urgent issues, please indicate "URGENT" in the subject line of your email, and we will prioritize your request.
IT Policies & Guidelines
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To maintain a secure and efficient working environment, we have established several key IT policies:
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Acceptable Use Policy: All employees are expected to use company devices and software responsibly and for work-related purposes only.
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Data Protection Policy: Employees must adhere to data protection guidelines to ensure that sensitive company information is handled securely.
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Software Licensing Compliance: All software used within the company must be properly licensed to comply with legal requirements.
For more details, please review the full IT policies here.