RAE Headquarters
IT Support & Technology Services
At RAE Corporation, the Information Technology (IT) team plays a critical role in maintaining and advancing our technology infrastructure. From ensuring network security and optimizing software development to providing day-to-day technical support, our IT professionals work diligently to support the company's operational needs and strategic growth. Below, you’ll find more information about the team, the support we provide, and how we ensure RAE Corporation stays at the forefront of technology.
Introducing the IsItSafe Mailbox
IT is excited to announce a new service:
Cybersecurity threats are becoming increasingly sophisticated and more difficult to identify. Many modern attacks rely as much on psychology and social engineering as they do on technical methods. Because of this, prevention starts with awareness — and with asking questions.
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The IsItSafe mailbox is a shared inbox monitored by our cybersecurity team. If you:
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Receive a suspicious email
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Are unsure about opening a file
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Question whether a link is legitimate
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Want a second opinion on something unusual
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Simply forward the message to IsItSafe@rae-corp.com, and our team will review it.
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No business function at RAE is so critical that it cannot wait for a second set of eyes.
We strongly encourage you to use this tool — even if you are only slightly unsure. IT would rather review 100 false alarms than miss one legitimate threat. Asking questions helps protect not only you, but the entire company.
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When in doubt, ask: Is It Safe?
Cyber Aware Awards Program
To reinforce our security-first culture, we are launching a new recognition program: Cyber Aware Awards.
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Each month, IT will spotlight one employee who:
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Used the IsItSafe mailbox
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Demonstrated proactive, security-minded thinking
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Helped prevent a potential incident
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The selected employee will:
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Have their story shared internally
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Receive a reward valued at $50
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This initiative allows us to both recognize employees who practice safe behavior and share real-world examples of threats seen at RAE.
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Cybersecurity is a team effort — and awareness is our strongest defense.
Urgent Issues & Primary Contacts
For urgent issues or questions related to a specific system or application, contact the appropriate IT owner below.
Forge
Kira Weaver
Computer Programmer I
918.825.7222 ext. 142
Jarvis
Dakota Lee
Software Developer
918.825.7222 ext. 195
Internet / Wi‑Fi
Leo Martinez
Desktop Support Tech
918.825.7222 ext. 222
RAE Applications
Cody Crouse
Computer Programmer
918.825.7222
IFS
Samantha Gray
Business Process Specialist
918.825.7222 ext. 287
RAE Point
Nich King
Computer Programmer
918.825.7222 ext. 170
CREED
Nich King
Colten Boston
Software Engineer
Computer Programmer
918.825.7222 ext. 199
918.825.7222 ext. 170
TP2
Nich King
Dakota Lee
Software Developer
Computer Programmer
918.825.7222 ext. 195
918.825.7222 ext. 170
RIMs
Nich King
Eric Chapin
IT Director
Computer Programmer
918.825.7222 ext. 188
918.825.7222 ext. 170
RAE Connect
Colten Boston
Devin Conaway
Computer Programmer
Software Engineer
918.825.7222
918.825.7222 ext. 199
Hardware & Software Requests
For physical hardware issues (computers, monitors, peripherals) or requests for new software, you may contact any of the following team members:
JD Gilbo
Information Systems
918.825.7222 ext. 007
Leo Martinez
Desktop Support Tech
918.825.7222 ext. 222
Aaron Christie
Systems Administrator
918.825.7222 ext. 206
Madison Albright
Desktop Support Tech
918.825.7222
If an issue is escalated or the primary contact is unavailable, continue to use
the IT ticket system so the request can be routed appropriately.
Support & Helpdesk
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Have a question or need assistance? Reach out to us anytime!
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Office Hours: Monday to Friday, 8 AM – 5 PM
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For urgent issues, please indicate "URGENT" in the subject line of your email, and we will prioritize your request.
Policies & Guidelines
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To maintain a secure and efficient working environment, we have established several key IT policies:
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Acceptable Use Policy: All employees are expected to use company devices and software responsibly and for work-related purposes only.
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Data Protection Policy: Employees must adhere to data protection guidelines to ensure that sensitive company information is handled securely.
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Software Licensing Compliance: All software used within the company must be properly licensed to comply with legal requirements.
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